Shipping Information – Katie Diamond Jewelry

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Shipping Information

Shipping:
We will ship your order via UPS. We make every effort to ship your order within 14 days of receiving it. However, many of our items are made to order. Some items can take up to 8 weeks to ship. If you have questions about the lead time of any specific pieces, please send an email to kristen@katiediamondjewelry.com

Gift Wrap:
We are happy to gift wrap for an added charge of $5.00. 

Payment Types:
We accept Visa,MasterCard, and Paypal.

Exchange Policy:

If you would like to return an item which you purchased to receive store credit, please request a Returns Merchandise Authorization (RMA) number within 14 days of receiving your order by emailing kristen@katiediamondjewelry.com with your order number in the subject line. We will email you a confirmation of Return request and issue an RMA number. You may return an item within 14 days from date of receipt for a merchandise CREDIT valid on www.katiediamondjewelry.com (less shipping costs). Please note all estate, fine and wedding jewelry is custom work and FINAL SALE.  All discounted and sale items are FINAL SALE.

Jewelry not treated according to the Caring for your Jewelry page is not eligible for exchange.

All returned items must be in the original condition and packaging and sent via UPS or certified US mail to:

KDJ

Attn: Returns

570 North Maple Avenue

Ridgewood, NJ 07450


We will contact you when your return has been received and processed. Feel free to contact us at kristen@katiediamondjewelry.com with any questions about your order.

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