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RETURNS & EXCHANGES

 

Thanks For Shopping With Us!

KDJ:

We do not issue refunds for any orders but some orders are eligible for store credit in the event that you are unhappy with your purchase.

Please send a request in writing to shop@katiediamondjewelry.com with your order number in the subject line.

Returns eligible for store credit:

-Have been received no more than 14 days ago

-Have not been used, worn, or altered in any way

Please note the following items are final sale and not eligible to return for store credit:

-fine jewelry

-discounted or sale items

-customized or personalized merchandise

-jewelry not treated according to the Caring for your Jewelry page

If your item is eligible to return for store credit and has been approved you may send to us via UPS or certified US mail in the original condition and packaging, which contains a packing slip or other identifying documents.

KDJ
Attn: Returns
570 North Maple Avenue
Ridgewood, NJ 07450

If you have requested a return shipping label be sent to you your merchandise credit will be less shipping costs.

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